Tuesday, January 28, 2014

Samsung Admits Galaxy Note 3 KitKat Update Disabled Third-Party Accessories, Will Deliver OTA To Fix The 'Bug'

Spigen-Thumb

An Android 4.4 update has been hitting Galaxy Note 3s all over the world, and while some people who have yet to receive it may feel a bit envious, there are benefits to waiting. Some users have reported being unable to use third-party flip covers that trigger a special lockscreen when closed. Following the upgrade to KitKat, only Samsung's official products, which contain a special identification chip, would work. Now Ars Technica has received a statement from Samsung acknowledging the issue as a "bug" and announcing a future OTA update that will return functionality to third-party accessories.

We have currently identified a software compatibility issue with the Galaxy Note 3 update to Android 4.4 (KitKat) and select 3rd party accessories. A software update will be available shortly. We are committed to offering a diverse and reliable mobile experience for all customers, providing continued support and solutions for any issues that arise with product updates for both Samsung manufactured and third-party accessories.

It makes sense for Samsung to reverse this issue, for if the company wanted to lock out third-party accessories, that would be something to do before allowing competitors to design and deliver them to customers. Breaking these products only serves to frustrate the Note 3 owners whose hearts and wallets Samsung wants to win over.

So don't worry, Spigen Armor View owners, you ultimately won't have to fork over sixty bucks again to get a working alternative from Samsung.

Via: Ars Technica

Bertel King, Jr.
Born and raised in the rural South, Bertel knows what it's like to live without 4G LTE - or 3G, for that matter. He now lives in the City of Bridges, adjusting to the presence of actual snow. His phone of choice is the HTC One.


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