Google Play Support Pages Now Include Author Information And Expanded Feedback
All of the writers and editors at Android Police are huge fans of Android and Google; it's more or less a requirement for the job. But we're also keenly aware of the things that Google does poorly, and duty-bound to point them out in the hope that they will improve. One of the more obvious areas where Google doesn't excel is customer support, but one of the latest changes to the Support.Google.com site seems like a nice step forward.
Pages specifically related to the Play Store now include a user-facing profile of the technical writer who created them. This isn't an author profile like you'll see on journalistic website: it's anonymized with first names only and an avatar made with in the style of Androidify. But it should allow readers to more easily identify pages that are written with competence and thoroughness... or not. Oddly, the author profiles do not appear on non-Play Store pages in the other hubs of the larger Google support site.
To leave feedback for the author, click the "helpful" slider on the bottom of the page. If you click "not at all helpful," "not very helpful," or ""somewhat helpful," you'll see an expanded page to give further feed back with a few checkmark questions and (if you're feeling particularly un-helped) an area for text responses. While leaving feedback on an incorrect or uninformative article won't make it any better (at least not right away), it should help Google improve it in the future and improve the output of its support writing staff.
- Source
- Google Play support
-
- 1,100,317
- 321,375
- 101,507
- 21,248
-
-
-
HTC Research Publishes Fun Fit, A Fitness App That Pits You Against Facebook Friends In Cute Animal Form
2015/03/14 5:41pm PDT2 hours ago -
Chrome Beta v42 Includes New Prompt For Adding Web Apps To Your Home Screen
2015/03/14 1:30pm PDT6 hours ago -
[Update: Widget Too] Google Messenger Updated To v1.2 With Animated GIF Support And Reorganized Settings [APK Download]
2015/03/13 4:00pm PDTMar 13, 2015 -
GoneMAD Music Player Goes 2.0 With Material Design And Over 1,000 New Themes
2015/03/13 1:17pm PDTMar 13, 2015 -
Stick Cricket 2 Swings Right, Then Left, Then Right Into The Play Store
2015/03/13 11:54am PDTMar 13, 2015
-
-
-
[The Android Police Podcast] Episode 103: KitKatification
2014/03/14 4:24pm PDTMar 14, 2014 -
Hands-On With The Galaxy S4 - A Minor Refresh Of The Galaxy S III
2013/03/14 9:24pm PDTMar 14, 2013 -
[Introducing: The Android Police Podcast] Pilot Episode #1: Wherever You Go, We'll Be There
2012/03/14 11:12pm PDTMar 14, 2012
-
-
-
The Original Moto X Is Finally Getting Its Lollipop Soak Test
2015/03/14 10:06am PDT9 hours ago -
Chrome Beta v42 Includes New Prompt For Adding Web Apps To Your Home Screen
2015/03/14 1:30pm PDT6 hours ago -
Google Play Support Pages Now Include Author Information And Expanded Feedback
2015/03/14 11:42am PDT8 hours ago -
HTC Research Publishes Fun Fit, A Fitness App That Pits You Against Facebook Friends In Cute Animal Form
2015/03/14 5:41pm PDT2 hours ago
-
-
-
Google Officially Announces Android 5.1, Rollout Starts Today - Dual SIM Support, HD Voice, And Device Protection
2015/03/09 2:15pm PDTMar 9, 2015 -
[Update: Nexus 6] Google Is Posting Android 5.1 Factory Images For Nexus Devices
2015/03/12 10:30am PDTMar 12, 2015 -
Google Strongly Hints The Next Nexus Phone (Or Whatever It Is) Will Probably Have A USB3.1 Type C Connector
2015/03/11 11:23am PDTMar 11, 2015 -
[Update: Widget Too] Google Messenger Updated To v1.2 With Animated GIF Support And Reorganized Settings [APK Download]
2015/03/13 4:00pm PDTMar 13, 2015
-
-
-
Sprint Galaxy S6 And Galaxy S6 Edge Promotion Leaked Ahead Of MWC Announcement
2015/02/26 9:17pm PDTFeb 26, 2015 -
[Android 5.1 Feature Spotlight] Contacts Gets A Few Welcomed Tweaks
2015/02/27 1:59pm PDTFeb 27, 2015
-
source: androidpolice
0 comments :